Antariksha PhookanAP
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Antariksha Phookan

@antarikshaphookan

Customer Success Manager

India
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What I'm looking for

Seeking a challenging role that leverages my customer-centric approach, strategic thinking, and leadership skills to drive business growth and customer success.

As a seasoned Customer Success Manager, I leverage my expertise in managing multiple accounts, increasing sales and revenue, and developing client on-boarding processes to drive business growth. With a strong customer orientation, excellent communication skills, and problem-solving abilities, I successfully lead and manage teams to achieve exceptional results.

Throughout my career, I have honed my skills in client relations, business development, strategic planning, and sales management, ensuring seamless customer experiences and driving revenue growth. My passion for customer advocacy and training programs has earned me a reputation as a trusted advisor and leader in the industry.

With a strong educational background in commerce, business administration, and event management, I bring a unique blend of skills and expertise to the table. I am committed to delivering exceptional results and exceeding customer expectations in every role I undertake.

Experience

CA

Customer Experience Executive

Capita

Jun 2018 - Jan 2019 (7 months)

Ensure superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems quickly and efficiently.

Tech stack

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