Murithi Kinoti
@murithi
Experienced support engineer based in Nairobi, Kenya
KenyaWhat I'm looking for
I am a highly skilled support engineer with over 9 years of experience in the IT industry. Throughout my career, I have been passionate about providing high-quality technical support, solving complex problems, and developing innovative solutions. As a highly effective communicator and collaborator, I am able to work closely with other team members to achieve common goals. I am proactive in learning new technologies and improving my skills, ensuring that I stay ahead of the curve. My previous roles allowed me to gain extensive experience in providing technical support, troubleshooting and resolving complex issues, and analyzing data to ensure system optimization. I am confident that my skills and experience make me a valuable asset to any organization looking for a talented and dedicated application support engineer
Experience
System analyst
Musoni system
Sep 2022 - Jun 2023 (9 months)
At Musoni System, I provided customer support and implementation services for Musoni’s banking SaaS product. Some of the tasks included:
- Data analysis
- Monitoring and maintaining applications. This included ensuring applications are up and running.
- Providing technical support to Musoni customers: troubleshooting problems
- Planning and implementing changes to applications. Upgrading software
System analyst
Kenya power
Jan 2016 - Aug 2022 (6 years 7 months)
As a System Analyst at Kenya Power, I analyzed and resolved system issues for the company’s Prepaid and Postpaid customer management systems. My duties included:
- Analyzing and resolving system issues for the company’s Prepaid and Postpaid customer management systems.
- Conducting system analysis, documentation, testing, and implementation.
- Performing Oracle Database programming.
Tech stack
Learn about the tools and technologies that Murithi likes to use.
Availability
Location
Authorized to work in
Salary expectations
Social media
Interested in hiring Murithi?
You can contact Murithi and thousands of other talented remote workers on Himalayas.
Message MurithiFind your dream job
Sign up now and join thousands of other remote workers who receive personalized job alerts, curated job matches, and more for free!