Seeking a challenging role that leverages my customer service, communications, and administrative management skills to drive growth and improvement in a dynamic organisation.
Peculiar Ibeabuchi
@peculiaribeabuchi
Experienced customer service and administrative management professional
NigeriaWhat I'm looking for
Ibeabuchi Peculiar Amaka is a seasoned customer service and administrative management professional with over 7 years of experience. With a strong background in English language and a passion for people management, I have led several teams in various organizations, serving as a source of inspiration and guidance in achieving higher levels of self-fulfillment.
Throughout my career, I have demonstrated exceptional analytical and interpersonal skills, with a proven track record of driving growth and improvement in organizations. My expertise spans customer service, brand communications, content creation, and event coordination, with a strong focus on delivering exceptional results.
I am a creative and innovative thinker, with a passion for developing and implementing effective communication strategies that drive engagement and growth. With a strong proficiency in Microsoft Office Suite 365 and social media management, I am well-equipped to navigate the digital landscape and drive business success.
Experience
Brand Communications Assistant
Yellow Card App
Mar 2023 - Present (1 year 3 months)
I play a vital role in strengthening Yellow Card's brand image and increasing visibility through effective communication strategies.
Administrative Manager
I TOO CAN LEARN INITIATIVE
Jan 2019 - Present (5 years 5 months)
Incharge of reviewing and shortlisting candidates for possible volunteer positions and conducting interviews to fill staff positions for upcoming projects.
Social Media Manager and Content Creator
Economic Growth and Development Center
Oct 2020 - Nov 2022 (2 years 1 month)
Management of an organization’s social media pages and content creation for the company’s social media platforms and website.
Programs and Administrative Assistant
Women and Girls Advancement and Resources Centre
Mar 2019 - May 2020 (1 year 2 months)
Co-planned all the center’s programs and led the team in the planning of the maiden edition of the center’s Boot camp.
Customer Support Representative
Yellow Card App
Dec 2022 - Mar 2023 (3 months)
Crafting professional responses to solve customers' issues and responding to customers promptly with high levels of accuracy and efficiency.
Finance Officer
Royal Pearls Network
Mar 2018 - Dec 2022 (4 years 9 months)
In charge of mobilizing funds for projects and keeping detailed financial records of income and expenditure.
Public Relations Officer/Customer Service Representative
Viko Nigeria
Nov 2018 - Feb 2019 (3 months)
Making and receiving calls, speaking to over 100 people a day about the company’s products and services.
Classroom Teacher
Ase Grammar School
Jul 2017 - Jul 2018 (1 year)
Taught English language to over 200 students from JSS1-SS3 and saw to their various assessment and evaluation processes.
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