Peculiar IbeabuchiPI
Open to opportunities

Peculiar Ibeabuchi

@peculiaribeabuchi

Experienced customer service and administrative management professional

Nigeria
Message

What I'm looking for

Seeking a challenging role that leverages my customer service, communications, and administrative management skills to drive growth and improvement in a dynamic organisation.

Ibeabuchi Peculiar Amaka is a seasoned customer service and administrative management professional with over 7 years of experience. With a strong background in English language and a passion for people management, I have led several teams in various organizations, serving as a source of inspiration and guidance in achieving higher levels of self-fulfillment.

Throughout my career, I have demonstrated exceptional analytical and interpersonal skills, with a proven track record of driving growth and improvement in organizations. My expertise spans customer service, brand communications, content creation, and event coordination, with a strong focus on delivering exceptional results.

I am a creative and innovative thinker, with a passion for developing and implementing effective communication strategies that drive engagement and growth. With a strong proficiency in Microsoft Office Suite 365 and social media management, I am well-equipped to navigate the digital landscape and drive business success.

Experience

II
Current

Administrative Manager

I TOO CAN LEARN INITIATIVE

Jan 2019 - Present (5 years 5 months)

Incharge of reviewing and shortlisting candidates for possible volunteer positions and conducting interviews to fill staff positions for upcoming projects.

WC

Programs and Administrative Assistant

Women and Girls Advancement and Resources Centre

Mar 2019 - May 2020 (1 year 2 months)

Co-planned all the center’s programs and led the team in the planning of the maiden edition of the center’s Boot camp.

YA

Customer Support Representative

Yellow Card App

Dec 2022 - Mar 2023 (3 months)

Crafting professional responses to solve customers' issues and responding to customers promptly with high levels of accuracy and efficiency.

RN

Finance Officer

Royal Pearls Network

Mar 2018 - Dec 2022 (4 years 9 months)

In charge of mobilizing funds for projects and keeping detailed financial records of income and expenditure.

VN

Public Relations Officer/Customer Service Representative

Viko Nigeria

Nov 2018 - Feb 2019 (3 months)

Making and receiving calls, speaking to over 100 people a day about the company’s products and services.

Tech stack

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