Operations Engineer

Be part of our dynamic 🦄 community and make a real impact on our clients' success. Assistantly offers some of the best benefits and perks in the industry.

Unicorn Role Overview: Are you ready to be the heartbeat of a tech-savvy construction company? As an Operations Engineer, you'll play a dynamic and pivotal role in our operations team, providing top-notch administrative and logistical support. You'll coordinate field work activities, support our awesome internal team, and be the go-to person for client support. Think of yourself as “information central” for all the exciting projects happening within our innovative construction tech business. If you love being at the center of the action and thrive in a fast-paced environment, this role is perfect for you!

Requirements

What you’ll do

Client Support and Portal Management:

• Prepare, review, and maintain necessary documentation for client support, ensuring clarity and consistency in communication.
• Provide timely responses and solutions to client inquiries and documentation requests.
• Administer and update client-specific portals, including Washington Gas and Hammertech, ensuring seamless project data flow and accessibility.
• Act as a liaison between the company and clients.

Job Scheduling:

• Coordinate with external agencies and internal teams to secure necessary site access for personnel and equipment.
• Utilize and optimize job scheduling software to ensure efficient allocation of resources and adherence to project timelines.
• Process and track Miss Utility tickets, ensuring compliance with excavation and safety standards.

Document Control:

• Implement and manage a comprehensive document control system to maintain the integrity of project documentation.
• Ensure all project-related documents are current, labeled, properly filed, and accessible to authorized personnel.
• Manage and update fleet documentation, including vehicle registrations, insurance, and maintenance records.
• Keep detailed and organized records of all safety and operational training conducted, tracking employee certifications and training expiry dates.

Materials and Supply Chain Coordination:

• Oversee the procurement process for materials and supplies, negotiating with suppliers to secure favorable terms and ensure on-time delivery.
• Monitor inventory levels to prevent shortages and excesses, adjusting orders as project demands change.

Manage Technology Platforms:

• Create and maintain custom digital forms and checklists using GoCanvas or similar software.
• Maintain CRM and support the sales team.
• Provide tech support and optimization for cell phone apps.

What you’ll bring

• Demonstrated experience in project engineering or operations within the construction industry.
• Strong understanding of document control practices.
• Strong technology background and high-level use of multiple software platforms.
• Excellent organizational, time management, and multitasking skills.
• Strong communication and client service skills.
• Bachelor's or Advanced degree in Engineering, Construction Management, or a related technical field (preferred).
• Prior experience with document management and materials procurement (preferred).
• Familiarity with fleet management and utility coordination (preferred).
• Knowledge of safety training and compliance regulations within the construction industry (preferred).

Benefits

Why Assistantly: At Assistantly, we're dedicated to connecting talented professionals like you with rewarding opportunities across various industries. When you partner with our forward-thinking team, you'll gain access to a diverse range of roles, from administrative positions to executive support, all tailored to match your unique skills and aspirations. Become a unicorn and unlock the potential for meaningful career advancement and personal development!

• Permanent WFH opportunities
• Part-Time, Full-Time
• Health & Wellness Allowance
• Paid Time Off (PTO) Yearly
• Monthly Bonus Drawings
• Loyalty & Performance Bonuses
• Profit Sharing
• Professional Development Training
• Community of Unicorns