Grafana LabsGL

Senior Backend Engineer - O11y, Asserts (Remote, India)

Query, visualize, alert on, and understand your data no matter where it’s stored.

Grafana Labs

Employee count: 501-1000

Salary: 6027k-7232k INR

India only
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This is a remote position. We are looking for candidates in APAC only.

What do we do?

The Asserts.ai team joined Grafana Labs as part of an acquisition and is now growing inside the larger Observability group. The backend team is responsible for building and operating a set of low-latency microservices built in Java and databases like Graph DB. The services provide automated Root Cause Insights by actively querying the Grafana Cloud Metrics, Traces, and Logs databases and integrating with the Grafana platform components like Dashboarding and Alerting. The Asserts services are multi-tenant, highly available and process and store data in Graph and Timeseries DB. We will soon be rolling it out to thousands of self-service customers, and it's critical that as we grow, we improve our performance, increase our reliability, and do it all more efficiently.

Grafana is trusted by major organizations worldwide, monitoring critical infrastructure. We thrive on collective creativity and diverse perspectives. Every team member is encouraged to contribute ideas that shape our product into a dependable tool.

Requirements:

  • You have solid Java programming experience. Asserts services are built on Java. All our core databases are built on Go.
  • You have worked on a big SaaS platform and dealt with common distributed systems problems (e.g., scalability, multi-tenancy, data isolation, HA, …)
  • You have used K8s or a public Cloud for operating your software and were responsible for operating the software you have built.
  • You are passionate about writing clean, robust, and performant software that is easily maintained by others
  • You have prior experience in owning customers' experience by participating in weekday 12h x 5d and separate weekend 24h x 2d on-call rotations.
  • Collaboration and communication: As we are remote-first and our engineering organization is mainly remote, good communication skills, ability to work independently and collaborate with distributed teams is a must.

Nice to haves:

  • Been a user of Grafana and Prometheus in operational roles (including on-call for your team at a previous employer or just using these tools on hobby/homelab projects)
  • Familiarity with GoLang

What will you be doing?

  • Drive projects from initial ideation to operations once it is in the hands of customers.
  • Take on complex challenges and break them down to achieve short feedback loops: to analyze, design, and build modular solutions, deliver MVPs, gather data and feedback, and then progress iteratively
  • Maintain critical systems, and own their reliability, performance, and availability.
  • Be a part of your team’s on-call rotations and take ownership of the services you’re running.
  • Mentor and support other team members, participate in design discussions, and collaborate with the team
  • Learn new skills by gaining a deeper understanding of our cloud product and our customers and getting to know the codebase.

In India, the Base compensation range for this role is INR 6,026,641 - 7,231,969. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here.

*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.

About Grafana Labs: There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo). Benefits: For more information about the perks and benefits of working at Grafana, please check out our careers page. Equal Opportunity Employer: At Grafana Labs we’re building a company where a diverse mix of talented people want to come, stay, and do their best work. We know that our company runs on the hard work and the dedication of our passionate and creative employees. If you're excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow. For information about how your personal data is used once you’ve applied to a job, check out our privacy policy.

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About the job

Apply before

Jul 09, 2024

Posted on

May 10, 2024

Job type

Full Time

Experience level

Senior

Salary

Salary: 6027k-7232k INR

Location requirements

Hiring timezones

India +/- 0 hours

About Grafana Labs

Learn more about Grafana Labs and their company culture.

View company profile

Query, visualize, alert on, and understand your data no matter where it’s stored. With Grafana you can create, explore, and share all of your data through beautiful, flexible dashboards.

We work in a big tent where everyone is welcome. Come on in.

OK, it’s not an actual big tent, but it is one of our core philosophies.

We know that data has incredible power to solve complex problems, transform business, drive innovation, and ultimately make the world a better place. The unfortunate reality is that the data we need often lives all over the place in disparate systems across geos, platforms, servers, and more. It’s our mission as Grafanistas to unite data, no matter where it lives, and empower our users to analyze, take action, and make smart decisions.

Building a powerful product takes a village — from engineering to customer success to people operations and beyond. What’s your calling?

What we value

Shared values are foundational to culture. They empower us, as both individuals and teams, to have an impact and achieve our mission, because we’re aligned on what’s really important to us. We’ve established these guiding principles to drive independent thinking, thoughtful decision-making, and result-oriented action that stays true to our mission.

Share openly and default to transparency

We share anything and everything we can — some might even call us over-sharers, and we’re OK with that. We want to ensure that Grafanistas have all the context they need to make smart, informed decisions in their daily work.

Respectfully empowered

We encourage our team members to be autonomous — this is essential for a distributed team. Freedom and empowerment are built on respect for one’s commitments and colleagues. We default to action. We value team members who take the initiative to get things done, ask when they need help, and dive into the job with both feet.

OSS is in our DNA

We have a big tent philosophy. We work with competitors and value interoperability. Decisions at Grafana are made with the long-term health of the company in mind. We aren’t distracted by short-term gains. We understand that our commercial success as a company is linked to our users’ success with our software.

We keep our commitments

We care about the say/do ratio, and for all our math friends out there, we like to see a good 1:1 ratio here. We do what we promise for each other, customers, and users, and we are personally accountable for delivering on our commitments. We dislike indecision: An imperfect or controversial decision is better than no decision. Debates are won with data and reason, not job titles.

Seek diverse perspectives

Each and every one of us prioritizes an open and inclusive culture at Grafana Labs, and we strive to bring diverse perspectives to the table to come up with the best ideas. We’re building a company where a diverse mix of talented people want to come, to stay, and to do their best work. We believe this will create the best results: Diversity drives innovation, and that innovation drives our success.

Don’t let perfect get in the way of great

We should all aim to do our best, but if perfection is the goal, we’ll probably never produce anything. Instead, we determine requirements to make something great and work hard to hit them. What can be squeaked out as an MVP at 60%? What actually needs to be done closer to 90%? From there, we iterate. This requires more than talent to succeed; it requires grit and determination. We want to get a great product out to our customers now and continue to iterate on it with fresh ideas and innovation. We’re a startup; we’re far from perfect. Get super comfortable with things not being perfect, while continuing to hold high standards for yourself and the team.

Help each other thrive

Supporting each other, our users, and our customers is a priority and core part of what we do. We pitch in where needed and do what it takes to get things done, even if it isn’t necessarily our job to do so. We win together, as one global team.

Employee benefits

Learn about the employee benefits and perks provided at Grafana Labs.

View benefits

Grafana Shutdown Days

Grafana Labs offers additional shutdown days throughout the year for an extra breather, enhancing work-life balance.

Wellbeing Resource Group

Grafana Labs organizes sessions with fellow team members and external trainers to promote mindfulness and well-being.

Parental & Sick Leave

Grafana Labs provides parental leave and sick leave, supporting team members during important life events and personal health needs.

Tech Choice

Grafana Labs empowers employees to choose their own laptop and accessories required for the job, with a tech refresh every two years.

View Grafana Labs's employee benefits
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