Microsoft CRM Project Manager

As a Dynamics CRM Project Manager you can expect to…

• Be responsible for managing Microsoft Dynamics CRM projects from initiation to completion, ensuring that deliverables are completed on time, within budget, and according to client specifications
• Manage and perform the following tasks throughout the project course including: Scope and Change Management , Resource, Time, and Cost Management , Communication , Risk and Issue Management , Project Tracking and Control 
• When necessary, participate in discovery sessions to gather requirements from project stakeholders
• Facilitate timely communication
• Work closely with clients and project team to understand business requirements to and ensure successful project delivery
• Ensure adherence to best practices, security guidelines, and compliance requirements
• Identify opportunities to enhance processes, methodologies, and tools related to Dynamics CRM implementation and support
• Contribute to the development and refinement of Project Management best practices including the creation of reusable assets, internal knowledge repositories, and team resources
  

You’re great at…

• Handling multiple projects/tasks simultaneously
• Understanding change management
• Managing project scope, budget, and resources effectively
• Prioritizing tasks and proactively communicating project status, issues, commitments, and risks to project team and clients on a regular basis
• Working in a highly collaborative team environment
• Building relationships with clients and partners through responsiveness, professional communication, and empathetic listening
• Identifying and mitigating project risks, highlighting or escalating concerns to the appropriate resource to keep project on time, on budget, and delivering to the client’s needs

Requirements

• 4+ years of D365 for Customer Engagement implementation experience
• 4+ years of managing small to large Dynamics CRM projects and development teams
• Previous experience in a Consultant or PM role for a D365CE implementation
• Experience with different SDLC project methodologies (such as agile and waterfall)
• Demonstrated ability to successfully manage project teams
• Strong understanding of business processes/business process analysis
• Working experience or knowledge of LCS and or VSTS
• PMP certification is highly desirable

Benefits

We offer competitive pay with and performance-based bonus. Our employees also enjoy unlimited paid time off and a flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match. Additionally, you’ll have the benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment.

HSO is an Equal Opportunity Employer.