Services & Solutions Delivery Specalist with Dutch (planning)

Job Title

Job Description

As a Services & Solutions Delivery Specialist within the planning process, you are responsible for creating plans for long-term maintenance (preventive) for installed medical products for BeNeLux market. This is a new transition project.

Your role:

• Balancing conflicting demands in the area of business obligations
• Receiving, monitoring, developing and dispatching Service Work Orders including parts and assigning proper Field Service Engineers
• Communicating and confirming with the customer the maintenance plans based on contracts and maintenance requirements
• Contacting customers and business partners by phone and emails
• Taking part in a transition of processes onsite in Netherlands (4 weeks)

Our benefits:

• Annual bonus based on performance achieved 
• Private medical care with the option to extend it to family members 
• Benefit System cards 
• Discount for Philips’ products 
• Wide variety of trainings & learning opportunities, including LinkedIn Learning
• Employee Assistance Program
• Hybrid model of working

You're the right fit if:

• You have at least 2 years’ experience within the corporate world (ideally customer service)
• You know English & Dutch language on min. C1 level
• You are available to start in September 2024
• You have an analytical mind and you cope well with fast-changing environment
• Comprehensive PC skills, knowledge of Excel, SAP, Salesforce would be an advantage
• Experience in transition process would be an big advantage

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.

If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.

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