Senior Manager, Supply Planning

Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.

We are a rapidly growing company that’s revolutionizing the way the restaurant industry does business by pairing technology with an unrivaled commitment to customer success. We help restaurants streamline operations, increase revenue, and deliver amazing guest experiences through our platform that combines restaurant point of sale, guest-facing technology, and award-winning customer support. As a Toaster, you will be challenged to take on meaningful projects that will help shape the future of the company. Join us as we empower the restaurant community to delight guests, do what they love, and thrive.

The Supply Demand Planning team is seeking a Senior Manager who will be responsible for all aspects of Toast’s hardware supply forecasts. Specifically - the Senior Manager will play a significant role in designing, implementing, and executing planning and reporting processes for these plans, as well as integrating these plans into other functions throughout the company.

About this roll* (Responsibilities)

• Lead the forecasting of hardware supply, and manage 12-18 month supply plans by region. Generate weekly and monthly plans that meet Toast operational needs, and work closely with stakeholders to integrate plans across the organization as needed.
• Communicate risks, opportunities, and the baseline assumptions of the supply plans. Work closely with the broader Supply Chain teams in developing and implementing contingency plans as needed to mitigate impacts to Toast customers.
• Track and communicate month over month and cumulative supply plan changes for custom Toast SKUs by product by supplier.
• Own NPI supply forecasting, and manage all supply planning requests related to new launches (SKU transition planning, long lead time component needs, etc.).
• Manage end of sale inventory planning, and regularly communicate inventory runout timing with cross functional teams.
• Own and manage all inventory reporting, including dashboards and ad hoc analysis.
• Responsible for presenting weekly supply metrics, and any recommended updates and actions based on constrained supply or supply risks.
• Responsible for preparing supply planning updates and presenting at monthly S&OP meeting with leadership and cross functional teams.
• Partner and work closely with the business systems team to develop internal tools to make the supply planning function sustainable and scalable.

Do you have the right ingredients*? (Requirements)

• Bachelor's degree and 8+ years of experience in forecasting and budgeting in a high growth environment
• Expert spreadsheet skills; extensive experience building financial and/or operational models, analyzing large data sets, and collating data from multiple sources
• Excellent communication skills; experience presenting complex data to executive stakeholders; ability to distill complex analyses into structured outputs and present to all levels of management
• Ability to think creatively and critically, and thrive in a dynamic and often ambiguous work environment

Special sauce*:

• MBA
• Prior planning experience in consumer electronics or other high-value consumer goods
• Experience querying and manipulating data using SQL and/or Python.

Our Spread* of Total Rewards
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

*Bread puns encouraged but not required

We are Toasters

Diversity, Equity, and Inclusion is Baked into our Recipe for Success.

At Toast our employees are our secret ingredient. When they are powered to succeed, Toast succeeds.

The restaurant industry is one of the most diverse industries. We embrace and are excited by this diversity, believing that only through authenticity, inclusivity, high standards of respect and trust, and leading with humility will we be able to achieve our goals.

Baking inclusive principles into our company and diversity into our design provides equitable opportunities for all and enhances our ability to be first in class in all aspects of our industry.

Bready* to make a change? Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact [email protected].