Medical Device Digital Content Writer

Acolad is an international leader in language and content solutions, services, and technologies. Represented by the brands Acolad, TextMaster and Ubiqus, the group is present in 25 countries and has a network of over 2,500 internal experts worldwide and +20,000 external linguists.

At Acolad, every position is key to our global growth: we know that we will only succeed if our people succeed.

Joining Acolad means a unique opportunity for professional development through a collaborative global environment that promotes talent and creativity. We are continuously looking for new talent (like you!) to support our mission to drive growth and innovation across some of the world’s leading brand.

Seeking a Medical Device Content Writer to join our Life Science US Team. This role will be responsible for the editing and some creation of medical device content.

Main Purpose

Help drive innovative digital solutions in the healthcare industry through technical writing of well-researched help files and instructions for use, as well as editing software strings content for web app and mobile app interfaces.

Main Responsibilities

• Develop and implement complex content strategies to ensure consistent, harmonized, and compliant quality of content, considering version control and complex implementation strategies.
• Participate in and sometimes facilitate meetings to explore all angles of ideal content.
• Write clear and concise procedures for use of medical device apps.
• Maintain a broad understanding of all business products and technologies, ensuring consistent voice and messaging across medical devices and apps.
• Communicate effectively to build consensus among stakeholders and teams.
• Understand stakeholder requirements and track to ensure all are met in outputs.
• Plan and execute structured writing using Component Content Management Systems.
• Manage reviews with stakeholders for input and approval.
• Coordinate with team to manage and follow content style, tone guides, and glossaries, ensuring all-around consistency.
• Gather and track necessary inputs to writing deliverables.
• Provide timely and concise editorial input on software strings and micro copy for web app and mobile app interfaces.

Requirements

Educational background

• Bachelor's degree with an emphasis on English, Journalism, Technical Writing, Content Strategy, Library Science, or equivalent experience required.

Professional background

• Experience as a successful content writer required.
• Prior experience in working under regulatory and clinical restrictions is preferred.
• Experience with structured writing, especially XML-based, DITA, and Component Content Management Systems (CCMS) is highly desirable.
• Possess an entrepreneurial attitude and the ability to work with diverse global teams effectively.
• Ability to work in a fast-paced environment individually and as part of a team.
• Experience participating in the iterative design process.
• Familiarity with Medical Devices preferred.

Skills and Knowledge

• Knowledge of Medical Devices.
• Excellent overall writing skills in several different styles/tones
• Great research, organizational, and learning skills
• UX/UI writing for web app and mobile app, including instructions, tips, and micro copy
• Ability to develop innovative, user-first content
• Impeccable spelling and grammar
• Strategic understanding of patient/customer needs
• Technical proficiency with technical writing tools, including Microsoft Word, Excel, and Adobe Acrobat
• Working knowledge of DITA schema
• Knowledge of InDesign, Illustrator and Photoshop
• Familiarity with XML-based authoring software, such as oXygen or XMetaL

Benefits

Acolad offers a comprehensive benefits package. New employees are eligible to receive benefits on the first day of the month after their start date. Highlights of the program include:

✨Medical, Dental, Vision, Life Insurance, Short-Term Disability, Health Savings and Flexible Spending Account options.

✨Many other voluntary options to choose from: Voluntary Life Insurance, Long-Term Disability, Buy-Up Short-Term Disability, Identity Theft, Legal Insurance and Critical Illness Insurance.

✨401(k) plan with 50% match on 12% employee contribution - providing an employer contribution of up to 6%.

In addition to the benefits package, Acolad also offers the following time off:

✨Starting with 15 days of paid time off annually, with ability to move to 28 days within five years of tenure.

✨Nine paid holidays per year.

Salary base range for this position is between $65K to $85K, dependent upon experience and physical location. This position is eligible for a variable compensation in addition to salary.

This opportunity will close May 24, 2024