Senior Release Engineer (UK - Remote)

About AlphaSense

AlphaSense is a market intelligence platform used by the world's leading companies and financial institutions. Since 2011, our AI-based technology has helped professionals make smarter business decisions by delivering insights from an extensive universe of public and private content – including company filings, event transcripts, news, trade journals, and equity research. Our platform is trusted by over 3,500 enterprise customers, including a majority of the S&P 500. Headquartered in New York City, AlphaSense employs over 1,200 people across offices in the U.S., U.K., Finland, India, and Singapore. For more information, please visit www.alpha-sense.com.

Check out what we’ve built so far

The Role

We are in search of an accomplished Senior Release Engineer to become an integral part of our Site Reliability Engineering (SRE) team. This pivotal role involves the strategic coordination and management of releases for our comprehensive enterprise solution, which is composed of numerous components created by disparate teams. Our infrastructure leverages Kubernetes for running these components and services. Despite the independent release schedules of individual components, our enterprise solution is delivered as a unified product with synchronized versioning, necessitating flawless integration and coordination across varied development timelines. The successful candidate will be responsible for ensuring the concurrent update of our Software-as a-Service (SaaS) and enterprise solutions, taking into account their distinct release cycles and models.

• Mission: Ensure the reliable releases of our software in both Software-As-A-service (SaaS) and on-premise offerings.
• Collaboration: Work closely with our engineering teams to comprehend their product releases and application build/test/deploy processes.
• Documentation: Thoroughly document actions to transform findings into repeatable processes and, subsequently, into automation.
• Troubleshooting: Debug release issues across various services and stack levels.
• Release Engineering: Release Engineering Management: Oversee the end-to-end release process, coordinating the planning, execution, and deployment of software releases. Implement best practices for version control, branching strategies, and release automation to ensure efficient and reliable software delivery. Collaborate with cross-functional teams to streamline release workflows, conduct pre-release testing, and facilitate seamless deployment, contributing to the overall stability and success of the software release lifecycle.

About the Team:

AlphaSense Product Development Organization is composed of great talent across Product, User Experience & Engineering – a team of creative technologists who drive the innovation, execution & delivery of our product every day.

At our core, we’re here as a partner to the broader business – which we do by identifying customer problems, understanding market needs, and devising ways to deliver world-class user experiences.

Requirements:

• Technical Proficiency: Strong experience in Kubernetes, Helm, Prometheus, Fluentd, Grafana, and other Cloud-Native solutions.
• Experience with release automation of software with the above tooling
• System Proficiency:
• Master of designing simple, flexible, and reliable software components, enforcing the quality of team’s designs and providing quality feedback on designs of reliability objectives.
• Fully understands the layers of the system and appropriate tooling for each one and knows when to engage peers when own knowledge isn’t adequate in one.
• Deeply understands the systems at AlphaSense and how to optimize the lowest levels of the systems and where this is appropriate.
• Deeply understands and can improve multiple of the major systems utilized at AlphaSense and is considered the expert on the systems.
• System Design Proficiency:
• Analyzes patterns in incidents and identifies improvements needed across AlphaSense in how we operate and design software.
• Owns the core reliability of AlphaSense and identifies the appropriate failure domains for the company.
• Makes correct technology choices for components needed as part of a larger architecture, including making build vs buy choices for specific components, and choosing frameworks.
• You are empowered to take responsibility for the holistic health and engineering quality of systems within your domain. This includes identifying potential reliability risks, conducting routine health assessments, formulating a robust reliability strategy, and ensuring that the well-being and upkeep of the systems do not hinge on the maintainers possessing your specific expertise.
• Capable of driving overall reliability strategy of significant systems with high reliability or quality requirements.
• Communication Proficiency:
• You are comfortable with being called to design software or systems in the face of high reliability risks, significant ambiguity or a large number of dependencies.
• Works with cross-functional partners to discover novel technical solutions to business problems.
• Programming Language Proficiency: Experience in one or more of the following: Java, Go, NodeJS, React, Python.

Nice to Have:

• Experience working with public cloud providers - AWS/GCP
• Experience working with on-call Incident Response solutions

What we offer

• Playing a part in the story of a fast growing company
• Interesting career opportunities and training
• Relocation support for single employees, couples and families
• While we do have an office in Helsinki, we’re a distributed company. We value outcomes over time, and offer flexible working arrangements. We usually meet at the office once a week.
• Private healthcare services from Terveystalo
• 2 weeks of vacation granted up front, and possibility to use vacation days as they accrue
• Access to gym room, gaming room, free parking near the office, mobile phone, Lunch benefit, mobile plan, home internet, remote work equipment, and many more....

You can apply by sending your cover letter and resume through the application form.