Quality Assurance

QA ( US Hours/Eastern or Mountain TZ)

BillingPlatform is an industry-leading, fast-growing SaaS company. Our award-winning, cloud-based revenue lifecycle management platform is leveraged by leading global enterprises to automate and streamline the entire quote-to-cash process. At BillingPlatform, our employees are our most valuable asset, and we believe deeply in a culture of collaboration, accountability, innovation, and transparency. We seek bright, enthusiastic, and creative professionals looking to be part of our incredible team focused on challenging the status quo and driving transformational value to customers.

Backed by leading private equity firms, FTV Capital and Columbia Capital, we have achieved remarkable industry recognition for growth including being listed for four consecutive years on Deloitte’s Technology Fast 500™ list of fastest growing technology companies and ranked on the Inc 5000 list for three years running.

Our ability to innovate market-leading solutions has been validated by all major industry analyst firms, including being recognized as the Leader in Forrester’s “The Forrester Wave™: SaaS Recurring Billing Solutions,” earning the highest overall rating in the MGI 360™ Ratings Report for Agile Billing, ranked as the Overall Leader and an “Exemplary Vendor” in Ventana Research’s Subscription Management Value Index report, and positioned as the Leader in Quadrant Knowledge Solutions SPARK Matrix™ Report for Subscription and Billing Management. We were also honored by Best in Biz Awards for the fourth consecutive year and by SIIA as the Best Subscription Billing Solution in the 2023 CODiE awards. To learn more about us, visit billingplatform.com.

Description

We are looking to hire a Quality Assurance Analyst to join our growing team. Someone keen to learn new practices, has a good understanding of SIT/UAT practices, is enthusiastic about analyzing complex computations and logic in a software application, and has the mindset to adapt to varying demands in delivering new features to a very competitive SaaS Industry. As an analyst, you will work in a team composed of Developers, Release Managers, DevOps product owners, and Scrum masters. You will be doing software development activities aligned to behavior-driven development agile process, and be a part of creating and delivering amazing customer experiences through new features for billing, quote, and revenue management.

Responsibilities

• Responsible for testing all aspects of a given application to ensure application upgrades and patches are compatible and continue operation in the production environment

• Development of automated test scripts

• Execute component testing, system testing, integration testing, regression testing, performance

testing, end-to-end testing, and user acceptance testing in accordance with agreed test cases and test

plans

• Defect reporting and tracking – recording and follow up to resolution

• Assist with standardization of testing processes and methodologies, including making suggestions on

improvements to test practices and efforts

• Develop an understanding of the nature of the business that the application under test supports

• Provide testing status updates on request

• Escalate non-defect related risks encountered during testing that may impact test progress

• Critically evaluate current processes and creatively suggest process improvement from the business

user’s perspective

• Undertake varying forms of testing required, including functional, automated, security, performance,

system, integration, and regression

• Liaise with project members, including developers, business analysts, senior managers, and

business users

• Adapt the fundamentals of testing to fit the application under test

• Create test deliverables, including test plans, test strategies, test cases, test reports, and defect

tracking procedures

Requirements

• At least 6 years of Quality Assurance experience

• A solid understanding of quality SDLC and Modern Test Methodologies focusing on testing

web applications

• Knowledge of process improvement methodologies (ex., CMMI, ISO, ITIL, etc.) and/or billing SaaS experience is an advantage

• Experience with automated testing tools and defect-tracking tools (ex., JIRA)

Significant experience in managing bug escalation, triage procedures, and conducting initial investigations (including reproducing the issue to gain a comprehensive understanding of the problem).

• Bachelor's degree or equivalent, preferably in Computer Science/IT/Business Management

• Experience working in an IT consulting organization or environment

• Good verbal and written English communication skills

• Experience with different project methodologies (Agile, waterfall, et al.)

• Experience working in a global environment, delivering service to global clients

• Must be willing to travel and be amenable to changes in work shift/location, as needed, on a

per project basis

Benefits

• Join one of the fastest-growing companies in the United States
• Discretionary and charitable time off program
• Ability to work fully remote

BillingPlatform provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.