Customer Engineering

Biofourmis brings the right care to every person, no matter where they are. The company’s AI-driven solution collects and analyzes patient data in real time and identifies shifts that require proactive interventions. This vital innovation provides people everywhere with connected access to hospital-level services, virtual provider networks for remote care, and life-changing clinical trials—all without leaving their homes. Trusted by leading health systems, payers, biopharma companies and patients alike, Biofourmis’ connected platform improves patient outcomes, prevents hospital readmissions, accelerates drug development, and closes critical gaps in care—ultimately making science smarter, healthcare simpler, and patients healthier. Biofourmis is a global technology company enabling care delivery, with headquarters in Needham, MA and key offices in Singapore and India. Join our team - we are Committed, Collaborative and Curious….we are Biofourmis!

Customer Engineering Team at Biofourmis

Our team mission is to improve the entire Customer Support infrastructure to help our Customer Care team deliver exceptional experiences while continuously improving the entire Customer Journey.

What you will do

• Design, build and improve the experiences for Biofourmis Solution backend
• Partner with the product management team to define and execute the feature roadmap
• Coordinate with cross functional teams (Backend, DevOps, Design etc.) on planning and execution
• Proactively manage stakeholders communication related to deliverables, risks, changes and reliance
• Maintain Release Notes by documenting new services, fixes and setup configuration details.
• Monitoring builds and Collaborating with DevOps and Test Team members to resolve build issues.
• Troubleshooting Deployment Issues in conjunction with DevOps and test team members.
• Provide technology leadership to the team and foster engineering excellence

What You Will Need

• 3 - 5 years experience in full-stack software development, especially Cloud-native development including microservices and serverless.
• Event-driven and Microservices architectures; Understanding the nature of asynchronous programming.
• Familiarity with data management, SQL and NoSQL databases (in-memory or otherwise).
• Strong knowledge in DevOps tools (OpenSource or otherwise) and practices and Agile software development methodology.
• Independent and self-motivated contributor and passionate about software development.

Skills

• Strong proficiency with JavaScript.
• Strong proven experience with NodeJS and Express
• Strong proficiency working with RDMS and NoSQL data stores.
• Experience with designing and developing according to REST API conventions.
• Experience with front-end development like HTML/CSS, JavaScript, ReactJS, AngularJS, D3js is a plus.
• Experience building serverless APIs using NodeJS.
• Knowledge on client-server communication protocols/architecture styles like HTTP, REST API, GraphQL.
• Basic working experience in AWS or Azure Cloud Environment is a must.
• Experience with implementing run-time architecture services. (caching, logging, etc.
• Experience XBC145 with TDD or BDD is a plus.
• Experience using Containers - Docker, Kubernetes is a plus.
• Familiar with Agile Software methodology such as SCRUM.