EdgeTierED

EdgeTier

EdgeTier enables a new generation of customer engagement teams to do the impossible: radically improve efficiency, turning agents into superstars and making the unknown visible with near-magical ease.

About EdgeTier

EdgeTier enables a new generation of customer engagement teams to do the impossible: radically improve efficiency, turning agents into superstars and making the unknown visible with near-magical ease.

EdgeTier AI sees and understands every interaction, across every agent and in every language.

The EdgeTier team realised that the true power of AI / machine learning in customer care is not in pushing customers away, but in building software that works for customer care organisations, allowing them to deliver higher-quality and more personalised care that their customers will love, while having unprecedented accessibility to data for all of their decisions.
EdgeTier began as a boutique machine learning consultancy company wholly focussed on the customer care industry. We analysed tens of millions of real-life customer queries while working with customer care teams across a diverse range of industries such as travel, insurance, banking, utilities, financial services and energy.

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EdgeTier

Company size

1-10

Founded in

2015

Chief executive officer

Shane Lynn

Employees live in

Visit edgetier.com

7 remote jobs at EdgeTier

Explore the variety of open remote roles at EdgeTier, offering flexible work options across multiple disciplines and skill levels.

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IE and ES only

Backend Python Engineer

EdgeTier

Employee count: 1-10

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Ireland only

Product Designer

EdgeTier

Employee count: 1-10

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Spain only

QA Engineering Lead

EdgeTier

Employee count: 1-10

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Spain only

Mid-Level Python Developer

EdgeTier

Employee count: 1-10

EdgeTier logoED
Spain only

Machine Learning Engineer

EdgeTier

Employee count: 1-10

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