Technical Product Owner - Sport Data
Hawk-Eye Innovations have been at the forefront of sports officiating and broadcast enhancement technology since 2001. The world's biggest sporting events trust Hawk-Eye to make the right call, when it matters most.
Your Impact:
As a Product Owner, you will help define and translate user and business requirements into actionable work and be an essential part of enhancing our tracking services, related products and features.
Your understanding of data ingestion and delivery technology, product, value and business, as well as experience collaborating with multiple stakeholders and leads, are some of the skills you may expect to use in this role.
Helping drive the future of Hawk-Eye’s data delivery services, serving as the voice of the user, client and business goals;
Working with users as well as external and internal stakeholders to analyse their needs and translate those into product requirements;
Contribute to the Vision, Roadmap and ROI of the product portfolio;
Developing the scope, defining and prioritising backlog items (epic/features/user stories) that help guide Agile software engineering teams;
Communicate the story detail and priorities to ensure the team aligns and agrees on the plan;
Collaborate with other Product team members, Engineering and Delivery to ensure common processes are being adhered to for consistency across the product portfolio;
Write requirements and user acceptance criteria to meet the Definition of Ready, and validate that completed work meets its Definition of Done
Ensure operational training, documentation and testing is completed as appropriate and in good time for the product to rolled out and adopted into BAU;
Manage, oversee and contribute to 3rd line support for the product;
Ensure product meets targets for customer SLAs;
Define success metrics, objectives and key results and monitor the data to help make business decisions;
Understand the end-to-end customer experience and dependencies;
Being accountable for the created product, delivering in the product model and communicating the product needs with business partners;
Acting as an ambassador for the product internally and externally and as the primary contact for queries related to the product;
Researching and analysing competitors and the market to inform the strategic roadmap for the product and contribute towards the wider product vision;
Occasional international travel to meet users and customers.
Skills Required:
Whilst we are looking for candidates whose professional experience matches the below requirements, we are always on the look-out for those who can demonstrate a high degree of initiative and ambition, as well as relevant experience.
Ideally, 2 years in a Product Manager or Product Owner role managing all stages of the digital product life cycle with relevant stakeholder management experience;
Experience scoping and building new data feeds and understanding how they get used by both internal and external stakeholders;
Experience with data delivery technology, API development and message queuing, preferably within sports;
Experience with AWS or similar technologies and infrastructure;
Some experience with REST and/or GraphQL APIS;
Experience working with baseball or basketball products;
Experience working with technically complex products;
Experience working with cross-functional teams to deliver on common goals;
Experience in writing requirements and acceptance criteria;
Client-facing and internal communication skills;
Excellent written and verbal communication skills;
Product roadmap definition experience;
Understanding the technologies used in the products worked on;
Experience working on products that combine software and hardware.
Reward, Benefits, and Wellness:
In addition to being a valued member of our team and working in an engaging and creative environment while learning from the foremost technical minds in the sports industry, we offer:
- 25 days of annual leave plus 8 public holidays.
- Enhanced pension scheme with 5% matching.
- Flexible working arrangements.
- Long Service Rewards.
- Ride to work scheme
- Complimentary access to the Unmind app.
