Director, Business Integration

A career that makes a difference!

RKD Group, a direct response marketing and advertising agency, is seeking a Director or Senior Director, Business Integration to achieve breakthrough results that make a positive impact in this world. By joining our team, you become an integral part of that mission. With our headquarters located in Dallas, Texas, RKD Group is a remote-first company that has helped hundreds of nonprofits raise billions of dollars to fulfill their missions.

Reporting to the COO, the Director or Senior Director, Business Integration will be responsible for leading the integration of all business functions of recent and future acquisitions into RKD Group. This professional must have strong experience in general business process management, process redesign, and integration of departments and teams. The role will be the point person on functional integration of teams in Client Delivery (Direct Mail Production, Digital Operations & Fulfillment, Creative), Client Strategy (Analytics and Channel Strategy), and Client Relationship Management (Account Management). Integrated functions will need to be seamlessly folded into RKD’s system platforms, including Salesforce, Client Order Management, Workfront, and Advantage.

The ideal candidate will have an engaging personality that can build relationships and collaborate effectively across many teams in a remote environment. This individual must think strategically, able to facilitate learning sessions with key stakeholders and synthesize important patterns and discern salient details that will lead to effective process design and change management considerations across the business. To be successful, this person must learn quickly, be naturally inquisitive and curious, and have exceptional communication skills in both written and verbal forums. This position requires a leader who is cross-functionally savvy and business-minded to successfully contribute and lead cross-functional process implementation and standardization efforts.

RESPONSIBILITIES:

• Partner with the Chief Operations Officer, EVP’s in RKD and leadership teams at our acquisitions to identify opportunities to bring these acquisitions onto our processes and systems (Advantage financial system, Workfront Project Management, Salesforce Sales Cloud).
• Be the integration “point person” to merge and consolidate new acquisitions into RKD, integrating functional teams into the RKD process and operating procedures
• Develop and manage post-merger integration (PMI) roadmaps, manage implementation of integrations through clear planning, status updates, and documentation.
• Document PMI approach to create RKD’s Playbook for future acquisitions, speeding time to integration of new businesses into RKD.
• Ensure that functional integration plans are implemented effectively, meeting management and departmental expectations for results and timing.
• Analyze, define, and document requirements for data, workflow, logical processes, interfaces with other systems, internal and external checks and controls, and outputs.

PREFERRED SKILLS AND QUALIFICATIONS:

• 10+ years’ experience working in fast-paced, dynamic organizations preferred with a minimum of a Bachelor’s Degree in related business function. MBA is preferred.
• Experience in Business Process Redesign, Lean Six Sigma principles, Project Management (large scale projects)
• Preference for experience as a consultant in a nationally recognized business process consulting firm and/or experience leading business process redesign in a large-scale marketing services firm.
• Experience aligning processes, systems, and teams across multiple business units, branches of a business, or integrating acquisitions.
• Experience as a Subject Matter Expert or Super User in one or more systems implementation or major upgrade project.
• Demonstrated success improving processes in various business functions involving people-intensive work (Account Management, Creative, Production/Fulfillment).
• Excellent verbal and written communication skills. Comfort presenting to senior-level executives to align and promote change efforts.
• Highly organized with strong project management and process orientation.
• Ability to juggle competing priorities, problem solve and recommend solutions that best balance required trade-offs.
• High comfort level working remotely within a geographically distributed team, building relationships with individuals and teams via video calls and infrequent in-person meetings.

LOCATION: Remote with core working hours in the Central time zone. RKD’s employees live in all U.S. time zones, so must be flexible for attendance in virtual meetings as needed on East and/or West Coast time. Must be able to travel on a limited basis for in person meetings, usually in Dallas, TX but sometimes in other locations across the U.S.

Pay Range expected for the position: $140,000 -160,000

(The position level and compensation for this role will be determined based on the market location, experience, job skills, and qualifications of the candidate)

RKD Group offers highly competitive compensation commensurate with experience, and a full range of benefits.

RKD Group is an Equal Employment Opportunity employer.

No sponsorships available for this position.