Senior Product Designer (Founding Team)

About Rootly

At Rootly, we are a mission to be the go-to way companies respond when things go wrong, helping every organization be more reliable. We do this by building an industry leading incident management platform that allows companies around the world consistently and quickly resolve incidents. We are not simply transforming an industry, we are carving an entirely new +$B segment ourselves and need incredible talent to achieve this ambitious goal together.

Customers love Rootly. Some of the fastest growing companies around the world such as NVIDIA, Figma, Canva, Tripadvisor, Squarespace and more rely on Rootly to power their critical incident management process. They obsess over our delightful enterprise-ready platform and unique partnership model. See why our customers have reviewed us 5 stars on G2.

Investors love Rootly. We are backed by some of the most respected funds in the world from Y Combinator to operators like the CTO of Dropbox and GitHub. We'd be happy to disclose our entire funding and profitability picture live during the interview. As a culture we relentlessly put transparency first. We conduct monthly financial reviews as a team so everyone has a pulse on the health of the business and publish what we are building in our weekly changelog.

About the Role

This is a ground floor opportunity to be the first designer at Rootly and tangibly shape our trajectory. You will experience the balance of being scrappy and operating at scale. You will own the design and brand end-to-end (not only for product but also marketing) with unbound amounts of creativity and autonomy. If you want your work to influence how thousands of our users work everyday and in an environment with the shortest feedback loop possible, this is right for you. There is no better place to see your work on display.

The Ideal Candidate

• 4+ years of experience with B2B, developer tooling, or enterprise software product design.
• Has helped built design systems and familiar with building/maintaining component libraries.
• Experience owning features through the entire design process, from user research to visual design.
• Experience designing a variety of UX/Visual Design artifacts, such as: ecosystems, flows, wireframes, detailed UI, prototypes, etc.
• Craves working iteratively with customers for user testing, interviews, and more.
• Beyond just product design, has a background in illustration as this will support other functions such as marketing, sales and DevRel.
• Is a master at prioritizing multiple projects in a fast-paced environment with a good sense of the trade-offs between good vs. perfect.
• Act as the UX advocate for users to inform our product and design strategies, and use quantitative data and qualitative feedback to inform the design decisions iteratively.
• Has an understanding of the impact of design decisions on product/engineering but also sales.
• A meticulous or fanatical attention to detail...a poorly labelled folder or an image with one pixel off drives you crazy.
• Examples of developing and conveying ideas clearly in a written and visual format--clearly demonstrate how your designs tackle customers' problems or add value to their lives.

Benefits

• Comprehensive medical, dental, and vision
• 3 weeks vacation + unlimited sick/mental health days + company-wide shutdown EOY
• M2 MacBook Pro of choice
• $1,000 for health and wellness
• $1,000 for home office
• $1,000 for visiting a teammate located in a different geography
• WeWork membership
• Weekly happy hour on Friday
• Learning and advancement budget at your discretion
• Annual retreat - at least once a year we gather together in person 🏝️
• Ground floor opportunity to be an early member of a fast growing venture-backed startup

Rootly is an equal opportunity employer. We aim to create an environment where every team member at Rootly feels like they belong so they can have a greater impact on our business and customers. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.