Vendor Relationship Manager

Company Description

SmartRecruiters is a values-driven, global-minded, and well-funded tech employer on a mission to connect people to jobs at scale. As a global leader in enterprise recruitment software, SmartRecruiters offers a cloud-based global Hiring Success platform that allows teams to attract, select, and hire the best talent. 4,000 companies worldwide rely on SmartRecruiters to achieve hiring success—including brands like Bosch, LinkedIn, Skechers, and Visa—using recruitment marketing, CRM, AI, ATS, and a marketplace of 600+ connected vendors all within one scalable platform.

SmartRecruiters was recognized by Forbes as one of the Best Employers in 2020. We are proud to offer a collaborative, diverse, and remote-friendly work environment, as well as competitive salaries and generous equity. We believe in promotion from within, so high performance can lead to upward mobility. Needless to say, we make sure you’re taken care of. Our inclusive office environment welcomes and respects all.

Job Description

The Vendor Relationship Manager is responsible for tasks such as selecting vendors, negotiating contracts, monitoring performance, and mitigating risks. By building strong partnerships, the vendor relationship manager helps optimize the supply chain, ensure compliance, and achieve overall business success.

Responsibilities:

• Build & maintain strong vendor relationships by establishing a foundation of trust, open communication, and collaboration with vendors as well as internal stakeholders.

• Identify & select vendors via thorough market research, leveraging industry knowledge and expertise to identify potential vendors that align with the organization's needs and objectives.

• Seek recommendations, review vendor portfolios, and conduct due diligence to ensure the vendor's credibility and compatibility.

• Negotiate contracts & pricing agreements effectively with vendors to establish mutually beneficial contractual terms and pricing arrangements

• Track vendor deliverables & service level agreements by monitoring and assessing the performance of vendors to ensure that they meet the agreed-upon deliverables and service level commitments.

• Partner with internal stakeholders to communicate with vendors to address any issues or discrepancies promptly; track vendor deliverables and service level agreements to ensure accountability, mitigate potential risks, and uphold the organization's standards of quality and timeliness.

• Partner with 3rd party Procurement Intelligence vendor to assess and renegotiate more than 100 existing vendor agreements with +5m annual spend

• Develop & implement vendor performance metrics

• Develop & implement Company procurement policies & procedures

• Develop & implement license capacity management

• Work with stakeholders to audit systems for inactive or underutilized licenses

• Ensure compliance with corporate billing terms and vendor invoicing policy

• First approver in Tipalti for invoices

• Review existing tools for overlap and suggest potential consolidation

Qualifications

• Bachelor's degree in business administration, marketing, finance, or a related field

• Hold relevant certifications or training in vendor management, supply chain management, or relationship management is often highly valued for this role.

• Relevant industry for more than 10 years with a concentration in SaaS businesses

• Demonstrated ability to skillfully navigate discussions, seeking to secure competitive pricing, favorable payment terms, and additional incentives or discounts.

• Proven attention to detail, strong communication skills, and the ability to analyze and assess contract terms

Additional Information

SmartRecruiters strives to offer equitable and engaging compensation to our employees across the globe as we always seek to attract, motivate, and retain the right talent. We utilize a data-driven approach in order to remove biases in our decisions. The pay range for this role in the US is $100,000 - $130,000. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, and certifications. The listed pay range reflects the available annual salary budgeted for a new hire into this role. Employee salaries may extend above or below the listed range. Depending on level and location of hire, the role may be determined to be Exempt or Salaried Non-Exempt.